Approved knowledge
Ground answers in the services, policies, FAQs and source material your team has reviewed.
CONVERSATIONAL WEB EXPERIENCES
Turn website questions into useful next steps.
Create an always-available website assistant that helps visitors find answers, understand your offer and submit a better enquiry.
THE OPPORTUNITY
Designed for the way your business actually works.
A useful chatbot should reduce friction, not add another menu. It needs to understand the questions customers actually ask, respond from reliable source material and make the next step obvious.
Werta AI designs chat experiences around your website, brand voice and approved knowledge. Depending on the project, the chatbot can answer questions, qualify enquiries, recommend relevant services, collect details or connect visitors to booking and human support.
WHAT WE CAN BUILD
A focused scope, connected into one useful system.
Guided enquiry journeys
Ask useful follow-up questions and help visitors reach the right service, form or conversation.
Lead capture
Collect structured contact and requirement details with clear consent and handoff steps.
Brand-aligned experience
Shape tone, interface and conversation boundaries around the way your brand communicates.
A STRONG FIT FOR
Clear use cases before added complexity.
- Websites with a wide range of services or frequent pre-sales questions
- Businesses receiving enquiries from several time zones
- Teams that want more structured lead information
- Companies with reliable source content and a defined support path
HOW WE WORK
From business context to a working experience.
01
Study visitor intent
We identify the questions, decisions and points of friction across the website journey.
02
Prepare the knowledge
We organise approved sources and define what the chatbot should not answer.
03
Design the journey
We connect answers to relevant pages, forms, bookings or human assistance.
04
Test and improve
We test accuracy, usability and fallback behaviour before and after launch.
FREQUENTLY ASKED QUESTIONS
Useful answers before we begin.
Is a custom AI chatbot different from a basic scripted widget?
Yes. A custom experience can use approved knowledge and flexible conversation while still following defined limits, handoffs and business goals.
Can the chatbot capture leads?
Yes. It can collect agreed information and send it to a supported form, notification or CRM workflow.
Can it be added to an existing website?
Often, yes. We first review the website platform, technical access, privacy requirements and the integrations needed.
How do you reduce incorrect answers?
We work from approved source material, define response boundaries, provide fallback behaviour and test realistic questions before launch.
RELATED SERVICES
WORLDWIDE COLLABORATION
Ready to explore ai chatbots?
Tell us about your business, customers and current process. We will help you identify a focused, practical starting point.